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Founded in 1927, Sharjah city municipality (SM) is one of the oldest municipalities in the UAE. However, the modern system of the municipality as a multiple-service providing body was initiated in 1971 when a decree was issued to define its domain of activities and grant it with powers to carry out the necessary supervision over all public utilities and public services provided to citizens.

The decree gave SM a strong start to work towards a civilized and well-developed emirate on the economic and social levels.
The municipality is a civic body through which services and utilities of the emirate’s modern society are intervened. Therefore, the role and activities of the municipality cannot be fully detailed in this short expose.

As a public service department, Sharjah City Municipality is keen to provide distinguished and comprehensive services that can achieve the satisfaction and happiness of all its customers. The municipality is committed to delivering these services with the highest quality and in a timely manner through the realization of the following vision, mission and fundamental values:

Our Vision:

A modern city with sustainable qualitative services that make it more attractive.

Our Mission:

To keep Sharjah a pleasant city that shines with warm hospitality, where everybody lives in happiness and prosperity, and an ideal place for work, productivity and creativity.
The city of Sharjah has witnessed in the recent years a tremendous progress in the development of its economic, urban, cultural and touristic sectors. In keeping pace with this development, Sharjah City Municipality has taken steady steps to be an integral part of it.

One of this significant steps is the launch of more than 100 electronic and smart services which vary from engineering, public parking, rent regulation, health services, etc. We are always keen on strengthening communication with the public through our hotline, and the traditional and social media platforms because we unshakably believe that the level of customer satisfaction is the main criteria for measuring how much we are successful in performing our mission and releasing our vision and strategic goals.

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